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IT Support Engineer
- Permanent
- Germany
- Information Technology
À±½·ÊÓƵ is seeking an IT Support Engineer to join a dynamic team. In this role, you will provide technical assistance and support to ensure the smooth operation of computer systems, software, and networks. You will collaborate with a cross-functional team of software engineers, architects, and IT system engineers to enhance IT infrastructure.
Responsibilities:
- Provide IT support and resolve problems, incidents, and service requests to ensure end-user satisfaction.
- Support and maintain local end-user devices, including desktops, laptops, and other hardware.
- Manage hardware and software according to standard procedures.
- Diagnose and rectify hardware/software errors at customer premises.
- Procure standard IT client hardware.
- Provide IT training for non-IT colleagues.
- Support in managing server, application, and network services.
- Participate in IT system engineering tasks and projects to improve and optimize IT infrastructure.
Key Skills and Requirements:
- Bachelor's degree in IT, Computer Science, or related field, or equivalent work experience.
- Experience in a similar IT support role.
- Proficiency with Microsoft 365 administration and tools (Outlook, Teams, Excel, etc.).
- Experience in supporting end-user devices and troubleshooting technical issues.
- Excellent communication skills in English and German, both written and verbal.
- Knowledge of Cisco, AWS, and Azure is an advantage.
- A passion for learning and growth.
If you are having difficulty in applying or if you have any questions, please contact Mia Kellerman at m.kellerman@proclinical.com.
Apply Now:
If you are interested in learning more or applying to this exciting opportunity, please complete the form below and attach a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist, please request a call back at the top of this page.
À±½·ÊÓƵ is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. À±½·ÊÓƵ is acting as an Employment Agency in relation to this vacancy.
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